FAQ

Delivery

Your order will ship within 24 hours. Once it’s shipped you will receive an email with the tracking info. This will tell you exactly when your parcel is arrives.
To give you an idea about the lead time:

  • Western Europe: 3-6 days
  • Eastern Europe: 5-8 days
  • Northern Europe: 7-9 days
  • America: 10-13 days
  • Asia: 10-13 days
  • Australia: 15-19 days

Shipping cost varies on the country you are in. You can calculate the shipping cost on the shopping cart page.

You will receive an email with the tracking info once you order shipped out. So you will always know when your order shipped out.

Will the handle fit?

The leather handles are fastened with a carriage bolt and a nut. You can fasten the nut with a wrench size 8.

The bolt goes trough the drawer or cabinet door and the nut attaches to the back. It’s really that easy.

Every drawer or cabinet door is just a little different. To make sure you but the right size handle and order the right bolt we dedicated an entire page to help you find the right size.

Payment

We accept different payment methods. You can find them below.

  • Creditcard (Mastercard, Visa and American Express)
  • Paypal
  • Sepa bank transfer
  • SOFORT Banking

Yes. You can shop with total peace of mind as we make every effort to ensure we have the resources that guarantee the security of your purchases and details. All the payments are managed by a payment provider, making sure al your details are safe and secure.

All the data is transmitted via SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.

Returns

Yes you can! You can return your order within 30 days after the order date. Please fill in our return form and we will get in touch with you.

You will however have to pay for the shipping cost of the return shipment.

Different question?

Has your question not been answered above? Please fill in our contact form and we will get back to you within a few hours.